How do I request for a mobile money statement?

We continue to make your Mobile Money statement request easy! There are two options now available;

MyMTN App

  1. Launch MyMTN App
  2. Select MoMo feature
  3. Enter MoMo pin
  4. Enter OTP
  5. Select My Wallet
  6. Select detail statement 
  7. Enter email address
  8. Confirm email address
  9. Enter start date of statement
  10. Enter end date
  11. Authorization message will pop up to enter pin 

Click here to download the MyMTN App

170

  1. Dial *170#
  2. Select option 6 'My Wallet'
  3. Select option 5 ' Statements'
  4. Select option 1 'Statement Request'
  5. Enter MM pin
  6. Enter current email address
  7. Confirm email address
  8. Enter start Date of Request (Day Month Year)
  9. Enter end Date of Request (Day Month Year)

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