Requesting your agent/merchant MoMo statement has been made a lot easier! You only have to ensure you request a statement on the same number used for requesting the merchant SIM, then follow the steps below to request your statement.
To request your MoMo Agent Number, you'll first need to pair your Agent Number with your handler number
Simply visit the link below to begin the pairing process:
http://momoagentpairing.mtn.com.gh
During the pairing process, please have the following documents ready to upload:
- A valid ID
- Business Certificate
- Form A
Once your pairing is complete, follow these steps:
- Dial *170# using your Handler Number.
- Select 6 – My Wallet.
- Select 5 – Statements.
- Choose 2 – My Agent or Merchant Statement.
- Select the Agent account you want the statement for.
- Enter and confirm your email address.
- Enter the Start Date and End Date for the statement period (the end date cannot be later than today's date).
- Confirm your request.
Your statement will be sent to the email address you provided.
If you're requesting the statement using the subscriber number that was registered for the MoMo Agent SIM:
- Dial *170#.
- Select 6 – My Wallet.
- Select 5 – Statements.
- Choose 2 – My Agent or Merchant Statement.
- Select the preferred Agent account.
- Enter and confirm your email address.
- Provide the Start Date and End Date for the statement period (the end date must not be later than today's date).
- Confirm the request, and your statement will be emailed to you.
If you have any questions or need further assistance, please let us know. We're always happy to help!