My Mobile Money Pin code has been blocked. How do I request for a pin reset?

We know how frustrating it is to have your pin blocked. Worry not! We can assist via below procedure;

Click on https://mtncustomeronlinerequest.mtn.com.gh/

1. Enter Phone number
2. Enter OTP
3. Select Mobile Money Pin Reset Forms
4. Generate Forms
5. Enter bio data details
6. Upload ID
7. Proceed to submit your answers
8. An SMS will be sent with Ticket Number

NB: You can follow up with Ticket Number via any of our digital channels if request is not completed after 24 hours