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How do I resolve red light indication on my TurboNet?

Updated

Redlight indication means your turbonet is not receiving network connection from the Mobile SIM. Follow these easy steps below to remedy issue.

  1. Turn off the TurboNet
  2. Eject SIM card from TurboNet and re-insert properly into the SIM slot
  3. Turn on the turbonet and check
  4. If the above fails, press and hold the reset button for 10secs to reset the TurboNet. Please note that the reset your change your password credentials to default
  5. Please call or chat us with your device details via any of our digital channels if the issue persist.
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 4 comments

Date Votes
  • Bright Yao Katako

    I have reset the turbonet a dozen times already but nothing changed.

    Please help

    1
  • ‪waliullah Taier‬

    Yeah everything is not working pls help us with it

    0
  • Eli Ashitey amartei

    Same here since couple of months now..

    0
  • Maxwell Mireku Asare

    I reset the turbo net and now there is a red light but my sim is valid 

    0

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