Mobile Money (MoMo)

Bank services

• How many banks are under MTN MoMo service
• Can I send money from MoMo account to my bank account?

Interoperability

• Can I send money to another network user with my MoMo wallet?
• Can I send a money voucher and redeem?
• How to generate a MoMo token

WAEC Payment

• How do I retrieve my BECE voucher pin?
• How do I check my BECE result via MoMo?

MoMo Next of Kin

• How do I change my Next of Kin details on MoMo?
• How do I check my Next of Kin details on MoMo?
• How do I add my next of kin on MoMo?

Mobile Money Statement

• How do I pair/link my merchant account number for a MoMo statement ?
• How do I request for a Mobile Money statement ?
• How do I request for my Agent/Merchant Mobile Money statement?

Mobile Money Pin Reset

• Mobile Money self service pin reset
• How do I set up my MoMo pincode?

Loan Services

• How do I repay my loan?
• How do I request for a loan?
• Why am I not qualified for a loan?
• What is MTN's loan services about?

MoMo airtime reversal

• I have used part of my airtime, can it be reversed?
• What is the duration for airtime reversal?
• What is the minimum amount of airtime that can be reversed?
• How do I reverse airtime transferred from another number?
• How do I reverse airtime from my own number?

E-Levy FAQs

• What is the E-Levy?
• Who administers E-Levy ?
• Who will be collecting the E-Levy?
• When will the E-Levy come into effect?
• How will the E-Levy be applied?
• What transactions fall under the E-Levy?

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Savings, Insurance & Investments

• My Own Pension

MoMo services

• How do I check my Mobile Money wallet limit?
• How do I send money to another MTN MoMo user?
• How much do I pay for depositing funds into MoMo wallet?
• How do I keep my MoMo wallet Safe?
• What are the services under MTN Mobile Money?
• How do I activate my MoMo wallet after completing registration?

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