SIM Registration Exercise FAQs – Help Center

What is the SIM registration exercise about?

It is a national exercise led by the Ministry of Communication and Digitalization and the regulator, National Communication Authority (NCA) to register all SIM cards using the Ghana Card.

When does the SIM registration exercise begin and end?

The duration of the exercise is for 6 months from 1st of October, 2021 to 31st of March, 2022.

How do I register my SIM card(s)?

Dial *404# and follow the prompt to link your Ghana card to your SIM number before you proceed to the MTN office or agent to have your biometric information (facials and fingerprints) captured.

What happens if I do not register my SIM(s) within the period of the registration exercise?

According to the Regulator (NCA), all SIMs which are not registered with the Ghana Card by 31st March 2022 will be deactivated.

Is there a limit to the number of sim cards I can register?

Yes, all qualified Ghanaians can register a maximum of 10 SIMs across all networks.

What do I do if I do not have a Ghana Card?

Visit the nearest National Identification Authority (NIA) office to acquire your Ghana Card.

What do I need to register my SIM card?

The two key requirements are your Ghana card and your digital residential address.

I have already registered my SIM with my Ghana Card; do I have to register again?

Yes. This new registration process involves the verification of the Ghana Card as well as the capturing of your biometric information.

Why do I have to register my SIM Card?

In accordance with the law, the Ministry of Communications and Digitalization has directed all subscribers in Ghana to register their SIMs with the Ghana Card by the 31st of March 2022.

Can I use any ID Card to register my SIM Card?

No, you can only register with the Ghana Card.

Can children also register their SIMs?

Only persons 15 years and above who have Ghana Cards can register.

How can children under 15 years be registered?

Parents will have to register for their wards.