If I do a transfer that the E-levy applies to, but then afterward I cancel the whole transfer, can I reclaim the tax that was deducted?

Yes. Where a customer cancels a transfer from their MoMo wallet, the whole transaction will be reversed by MTN Mobile Money and the E-Levy deducted as part of the transfer will also be reversed and returned to the customer after they submit a proof of identity and the transaction ID.

Reversals will be done as per the Mobile Money Reversal Procedure.