- Simply click on https://mtncustomeronlinerequest.mtn.com.gh/
- Enter your phone number to receive OTP
- Select MoMo Enhancement Form
- Fill the form and upload a picture of a valid ID card
- Upload a Utility Bill in your name or Bank statement in your name or Notarized Tenancy agreement
- Click on submit
- An SMS will be sent with Ticket Number
NB: You can follow up with Ticket Number via any of our digital channels if request is not completed after 24 hours
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