How do I transfer my eSIM from one phone to another?

 How to Switch Your eSIM to a New Device

Switching your eSIM to a new phone is simple! Just follow these steps:

1. Connect your old phone to Wi-Fi or mobile data.
2. Remove the eSIM profile from your old phone.
3. Turn off the old phone.
4. On your new phone, connect to Wi-Fi or mobile data.
5. Scan your eSIM profile on the new phone.
6. Your eSIM will activate with a new eSIM serial number.

⚠️ Important to Note

Older eSIM profiles from when MTN first launched eSIM cannot be used again once deleted.

However, if you recently got your eSIM and:

• Accidentally deleted it, or
• Got a new phone,

You can re-scan the same profile on the same device or on your new phone, as long as the QR code is still valid.

📌 Note: Older profiles cannot be re-scanned on any device.

📌 Tip: If you face any issues, please email us at [e-mail] for assistance.

📲 Pro Tip: For a smoother experience managing your MoMo account and more, download the MyMoMo App today: 👉 https://mtnmymomo.onelink.me/XJOt/ODC