SIM Cards
Frequently Asked Questions about the SIM Related Issues
Step-by-step Guide On How You Can Sign Up.
How Can You Install & Activate Travel esim?
How will Payment issues be handled – when you are unable to pay with their credit card?
When should I install the Travel eSIM?
Can I send/receive SMS?
When does my data plan start?
How do I get my puk?
How do I get my puk number if my starter pack is missing?
eSIM Swap
I can't receive calls on my eSIM?
SIM CARD PRICE
Who can I contact should I face any challenges on the App?
Is there a charge for registration of the SIM on the App?
Is the Sim Registration App available on both Play Store and App Store?
I do not have a Ghana Card. Can I use my Passport to register my SIM card?
I am currently not in Ghana, but I have my Ghana Card. How do I register my SIM?
What do I need to get my SIM registered on the Self-Service App?
SELF-SERVICE SIM SWAP MyMTN APP
Self-Service SIM Swap for Others
SELF-SERVICE SIM SWAP *1333#
How To Check My Phone Number
I have lost my sim card. Can I request for a sim replacement online?
Where Do I Send Postpaid Enquiries
Can I Buy Prepaid Data on My Postpaid Line?
How to Pay Your Postpaid Bill Using MoMo
Do You Know How to Check Your Postpaid Balance?
Do You Know Your Relationship Manager ?
How to Top Up Your Data Using Your Voice Limit
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